TERMS OF SERVICE — SouthBay Innovative Advisors

Effective Date: December 1, 2025

These Terms of Service (“Terms”) govern your access to and use of SouthBay Innovative Advisors’ consulting and AI automation services. By engaging with our services, you agree to these Terms.

1. Services Provided

We provide:

  • AI consulting

  • Automation workflows

  • Digital strategy and optimization

  • Custom AI integration

  • Data analysis and business insights

All services are tailored to the client’s operational needs.

2. Client Responsibilities

Clients agree to:

  • Provide accurate information needed to deliver services

  • Ensure that any data provided complies with applicable laws

  • Obtain necessary permissions from their own customers or users

  • Not misuse or exploit AI systems in harmful or illegal ways

3. Payment & Billing

  • Payments are due according to the invoice terms

  • Late payments may incur fees

  • Refunds are evaluated on a case-by-case basis

  • Project work may require deposits or milestone-based payments

4. Intellectual Property

Unless otherwise agreed:

  • You own your business data, documents, and assets

  • We own our methodologies, frameworks, and proprietary tools

  • Deliverables created specifically for you become your property once paid in full

5. Use of AI Tools

By using our AI services, you acknowledge:

  • AI-generated outputs may contain errors or require review

  • You are responsible for verifying important information

  • AI suggestions do not constitute legal, medical, or financial advice

  • You agree not to use AI outputs for harmful, unethical, or illegal purposes

6. Confidentiality

Both parties agree to maintain strict confidentiality regarding:

  • Business data

  • Strategies

  • Internal documents

  • Access credentials

We do not disclose client data except as required for service delivery or legal compliance.

7. Limitation of Liability

To the maximum extent allowed by law:

  • We are not liable for indirect, incidental, or consequential damages

  • We are not responsible for losses arising from AI-generated errors

  • Total liability shall not exceed the total amount paid for the services rendered

8. Termination

Either party may terminate the relationship with written notice.

Upon termination:

  • All outstanding payments become due

  • We will delete or return your data upon request

  • Any completed work remains billable

9. Governing Law

These Terms are governed by the laws of the State of California, unless otherwise required by local law.

10. Acceptance

By paying an invoice, signing a contract, or using our services, you agree to these Terms.